I approach problems with an open, yet questioning mindset. Then it’s time to explore and evaluate solutions systematically to quickly achieve objective results.
First understand, then be understood. - Stephen R. Covey
I do my best to live by that principle everyday.
It can be quick and dirty in the beginning, but does it need to stay like that? Once you’ve found product-market or process-organisation fit it is time to take care. Let’s design user-friendly, detail-oriented, aesthetically pleasing and therefore inclusive experiences.
Focusing on what truly matters is key.
Visible results, both positive and negative, create clarity. This clarity enables the organisation to act, which then ****gives control to arrive at well-considered decisions. That’s what I strive for.
Integrating a new system, setting up new processes or launching a new service can only be beneficial for the enduser if all stakeholders affected are going to be involved. Systematic changes cause friction. Friction stays unless we open up and show curiosity.
It’s hard to care, but it’s essential.